The Food Standards Agency - new guidance to help food businesses cater for allergies. - News & Info

Guidance on allergies and unpackaged food published
Wednesday 16 January 2008

The Food Standards Agency recently published new guidance fact sheets and a poster to help food businesses cater safely for customers who need to avoid certain ingredients because of an allergy. or intolerance
The new guidelines are targeted at businesses selling 'loose' food ( i.e. that iwhich s not packaged, such as restaurants, cafés, deli counters, sandwich bars and bakeries. It is part of the Agency's ongoing work to help these businesses to improve the ir service and knowledge to welcome customers who need to follow s special dietary regime. Food businesses selling food prepared or wrapped on site are not required by law to indicate whether it contains ingredients that people may be allergic to such as nuts, wheat or eggs.

The user friendly packs give advice on which ingredients can cause problems and how customers’ questions should be addressed.

Sue Hattersley, head of food allergy policy at the Food Standards Agency, said: 'Many food businesses are already good at letting their customers know if there are any ingredients in their food which may cause allergy problems. However, we want all businesses to be able to help their food allergic customers.
'Those preparing and serving food need to know about food allergies and about the information customers with food allergies need. Our new guidance, along with the accompanying booklet and poster, give useful advice to businesses and should give extra confidence to their customers.'

The fact sheets and information can be found at the following URL:

http://www.food.gov.uk/foodindustry/guidancenotes/labelregsguidance/nonprepacked

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